Frequently asked questions

FAQ

Do you ship internationally?

Currently, we only ship within the USA.

How long does it take to receive my order?

Our handling time is 1–2 business days. Transit typically takes 3–4 business days.

Do you offer free shipping?

Yes! All products are shipped free of charge within the United States.

What payment methods do you accept?

We accept credit/debit cards (Visa, MasterCard, AmEx, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay.

Can I return a product?

Yes! We accept returns within 30 days of delivery, for both defective and non-defective products.

Can I cancel my order?

You can cancel within 24 hours of placing your order if it hasn’t shipped. After shipping, you can return the item under our 30-day return policy.

Is my payment secure?

Yes! Payments are processed through Shopify’s encrypted checkout system. We never store full card information.

Can I exchange a product?


Yes! We gladly accept exchanges. Please contact us before returning your item so we can arrange your replacement.

How long does it take to get a refund?

Refunds are processed within 24 hours after the returned item is inspected.

Are there any fees for returns?

No. Returns are free, and a prepaid return label is included in your package.

What types of trading cards do you sell?

We specialize in basketball, soccer, baseball, and football cards for collectors of all levels.

Are your trading cards authentic?

Absolutely! All trading cards sold by DFCIARD are genuine and carefully verified.

How can I contact you?

You can reach us anytime:


  • Email: bithepedro10r10carter@gmail.com

  • Phone: +33 673363289

  • U.S. Address: 2927 Emery Dr, Nashville, TN 37214, United States

  • Headquarters (France): LM CONFORT, 983 Voie Georges Pompidou, 83300 Draguignan, France

When is customer support available?

Our support team is available during standard business hours (Monday–Friday). We aim to respond to all inquiries as quickly as possible.

Is my personal information safe?

Yes! Please see our Privacy Policy and Cookie Policy for details on how we protect your data.