Warranty & Replacement Policy
Last updated: August 22, 2025
At DFCIARD, we are committed to providing our customers with high-quality, authentic collectible trading cards. This page outlines our warranty and replacement policies to ensure your satisfaction.
1. Warranty Coverage
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All products sold by DFCIARD are guaranteed to be authentic.
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Our warranty covers defective products, including:
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Damaged cards on arrival
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Incorrect items shipped
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Normal wear, handling, or accidental damage after delivery is not covered under warranty.
2. Replacement Policy
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If your product is found to be defective or incorrect, we will provide a replacement at no additional cost.
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To request a replacement, please contact our customer support within 30 days of delivery with your order number and photos of the issue.
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Once approved, a replacement item will be shipped to you, free of charge, using our standard shipping method.
3. Return of Defective Items
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In most cases, defective products must be returned to us using the prepaid return label included in your package.
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Please ensure the item is securely packaged to avoid further damage during shipping.
4. Processing Time
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Once we receive and inspect the returned product, your replacement will be shipped promptly.
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Replacement shipping typically occurs within 1–2 business days.
5. Contact Information
For warranty claims or replacement requests, please contact us:
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Phone: +33 673363289
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U.S. Address: 2927 Emery Dr, Nashville, TN 37214, United States
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Headquarters (France): LM CONFORT, 983 Voie Georges Pompidou, 83300 Draguignan, France