Privacy policy

Last updated: August 22, 2025

Welcome to DFCIARD. Protecting your privacy and personal information is very important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our store.

1. Who We Are

  • Store Name: DFCIARD

  • Business Operator: LM CONFORT

  • Company Address (Headquarters): 983 Voie Georges Pompidou, 83300 Draguignan, France

  • TVA: FR10951171685

  • SIRET: 951 171 685 00013

  • CEO: Erhan ALTUN

  • U.S. Store Location: 2927 Emery Dr, Nashville, TN 37214, United States

  • Customer Service Email: bithepedro10r10carter@gmail.com

  • Customer Service Phone: +33 673363289

2. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Personal details such as name, billing/shipping address, email, and phone number.

  • Payment details processed securely through Shopify’s payment system (we do not store your credit card information).

  • Order history including products purchased and transaction records.

  • Technical information such as IP address, browser type, and device used to access our store.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders.

  • To provide customer service and respond to inquiries.

  • To send order confirmations, shipping updates, and important notifications.

  • To prevent fraud, comply with legal requirements, and secure our platform.

  • To improve our services, products, and website experience.

4. Sharing of Information

We respect your privacy and only share your data when necessary:

  • With Shopify (our e-commerce platform provider) for order and payment processing.

  • With payment processors and shipping carriers to complete your purchase and delivery.

  • With authorities or legal entities if required by law.

We do not sell, rent, or trade your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data. All payments are encrypted and securely processed via Shopify’s trusted payment gateway.

6. Data Retention

We keep your personal information only for as long as necessary:

  • For order fulfillment, accounting, and legal obligations.

  • If you request deletion of your account or data, we will remove your information unless required to keep it for legal reasons.

7. Your Rights (Applicable under EU & U.S. Law)

You have the right to:

  • Access, correct, or update your personal data.

  • Request deletion of your personal data.

  • Object to certain processing activities.

  • Request a copy of the information we hold about you.

To exercise your rights, please contact us at bithepedro10r10carter@gmail.com.

8. Cookies & Tracking Technologies

Our store uses cookies and similar technologies to enhance browsing, analyze site traffic, and provide a better shopping experience. You can disable cookies through your browser settings, but some site features may not function properly.

9. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or technology. Any changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

  • Email: bithepedro10r10carter@gmail.com

  • Phone: +33 673363289

  • Mailing Address (USA): 2927 Emery Dr, Nashville, TN 37214, United States

  • Mailing Address (France - Headquarters): LM CONFORT, 983 Voie Georges Pompidou, 83300 Draguignan, France